Versión de HTML Básico
111
O
mbuds
:
una
oportunidad
para
resolver
conflictos
al
interior
de
las
empresas
,...
What is an organizational
ombudsman
? | The International
Ombuds
manAssociation.
(n.d.). Retrieved September 13, 2012, from http://www.
ombuds
association.org/
resources/what-
ombuds
Winslade, J. (2000).
Narrative mediation : a new approach to conflict resolution
(1st ed.).
San Francisco: Jossey-Bass.